Mandy McMechan, Founder and Managing Director of Plaisir Cadeaux et Fleurs, credits her love of flowers to a lifetime of watching her mother fuss over her garden. “Even at the age of 85 when my mother can hardly walk, she still tends to each and every one of her flower boxes on her balcony all of which she planted herself. She cares for them, talks to them…and this love has somehow transferred to me somewhere along the way.””I believe there is something about fresh, beautifully presented flowers that can perk up even the dullest of days – whether you are gifting them or receiving them.”
Everything about this Dubai-based online gifts and flower design company, from its unique offerings and ultra luxurious velvet boxes, to the close interaction with clients, makes for a truly pleasurable experience – the name really says it all. Plaisir may be an online business but there is nothing virtual about the way its team members interact with their clients. If anything, the emphasis on human contact is what keeps their clients coming back repeatedly.
“Every box we create has its own personality and its own story as there is always something behind every order. The person ordering it, the person receiving it. That’s why we always have a personal chat with the client on the phone, through WhatsApp or on email. We want to hear whom you’re sending the gift to, what is the occasion if any. This way we can gauge what the recipient might like best.”
“We want to earn your trust , and the only way we can do that is if we listen to you.”